Remote Hosting Service

Hosting OncoEMR at the Altos Solutions NOC (Network Operations Center) is the most common choice for OncoEMR clients. In this mode, you access the application via 128-bit encrypted channel from your browser. You have 24x7 access with no server or software to maintain. Your application and data are hosted at our Class I hosting facility, featuring a T-3 high speed connection to the Internet Backbone, high security data storage, daily data backups, automatic load leveling to the web server farm, hardware firewall, 24 X 7 maintenance, backup power, and automatic failover to a secondary remote site. The key
benefit of this option is far less expense than hosting the application in your office.

The NOC

Altos Solutions NOC is a Class 1 hosting facility that provides 24 X 7 monitoring, nightly backups of all data, automatic performance tuning and load leveling.

The Hardware Story

The installation features dual Cisco hardware firewalls with multiple T3 connections to the internet backbone. Behind the firewall are hardware load-leveling systems that automatically distribute the processing load across the server farm. The server farm currently consists of six production computers and three backup/staging systems. The production configuration has two internal tiers as follows – the web server and application tier consists of three Intel Xeon-based, 3ghz, four processor web servers with 3.5 gigabytes of main memory, connected via fiber channel interface to the database tier. The second tier consists of three database servers with the same configuration as the web servers. Disk storage is on RAID-5 hot-swappable drives. The NOC features battery backup sufficient to run the machines at 100% load for 6 hours, however switch-over to the diesel generator system typically occurs in under 15 minutes and is completely automatic.

Availability

The facility is up, running, attended and supported at all times. Backups are performed daily, and the data redundancy of RAID-5 means the risk of disk crashes is a thing of the past. Should there ever be a disk problem, the magic of RAID-5 redundant servers means that problems are corrected without loss of data nor any downtime. The Altos NOC consistently delivers less than 30 millisecond response times with loads of up to 1000 simultaneous users. New servers are added as needed to maintain this quick level of response.